Have you grown tired of talking to someone about a problem on the phone and you can't understand them?

by Space Invader Posted 2012/07/31 17:29:46

Loading Demographics... Click an icon to see demographic results Display unknown and private
	yes	19 votes	95%
	no	1 vote	5%
	racist	0 votes	0%
	Undecided	0 votes	0%
	None of the above	0 votes	0%

More polls by Space Invader

words to live by 2012/08/01 01:07:40

yes

+1
I will tell them I can't understand them and I want to speak to an American operato.r

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Raymond Allamby 2012/07/31 23:55:14

yes

+1
don't ya love that outsourcing?

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Diane Spraggs Yates 2012/07/31 22:16:29

yes

+1
My hearing and theiraccent does not work too good American I can understand but forginers hard to make out all syables !!!!

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Cricket 2012/07/31 21:51:13

yes

+1
BUY AMERICAN!

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The Duke 2012/07/31 21:34:25

yes

+1
I had problems with my cell phone with a pay-as-you-go company. I called them and got an operator that I couldn't understand at all. I am a retired nurse, and am usually pretty good at understanding dialects, but eventually gave up and hung up. I had pretty well decided to change companies and cell phones anyway.

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Professor Wizard 2012/07/31 20:24:16

yes

+1
I really-really dread making that "Customer Service" phone call these days!

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Headhunter 13 2012/07/31 17:58:47

yes

+2
I spent hours the last couple of days dealing with Verizon's DSL Data Tech Support. It is and has been for years in India. They have people with terrible communication skills and that do not listen;. When you ask for a supervisor or to be transferred to a US office they argue with you, make excuses and even hung up on me after they put me on hold for 30 minutes.

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darcie lamar 2012/07/31 17:53:41

yes

+2
Yes and I hate to be rude, but I just don't understand them.

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Headhun... to darcie ... 2012/07/31 18:00:27

+1
I have lived and worked in Africa, Latin America and the South Pacific. I am good understanding accents. They just hire people that have poor communications skills to begin with and lousy attitudes

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TheBadOne 2012/07/31 17:51:01

yes

+3
And to think: They could establish their primary call centers in America and have the offshore ones as auxiliary centers for when the call flow in the other offices is too high.

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Headhun... to TheBadOne 2012/07/31 18:01:10

+1
That was in the past. Now it is just do the cheapest no matter how bad the support

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TheBadOne to Headhun... 2012/08/01 00:08:09

I don't believe so, not for companies that put long-term sustainability ahead of short-term profits. You can't have people supporting your product if there's no one to buy it. Also, people who tend to have poor support experience will vote with their dollar the next time they make a purchase. Not every company off-shores their call centers and consumers are connected now more than ever thanks to the internets.

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Headhun... to TheBadOne 2012/08/01 12:48:36
terrabytes 2012/07/31 17:34:40

no

+1
Because I don't talk to them, I pass them off to my husband who has no problem understanding them.

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Space I... to terrabytes 2012/07/31 17:53:30

+1
he's a better man then me...

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terrabytes to Space I... 2012/07/31 20:16:25

+1
Not better, he just has a gift for mimicking accents. :-)

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Beccy 2012/07/31 17:34:00

yes

+3
It really pisses me off because there are Americans out of work.

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Dogzebra 2012/07/31 17:33:36

yes

+2
And just because you speak to an American doesn't mean you'll always comprehend who's on the other end of the line.

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Space I... to Dogzebra 2012/07/31 17:35:55

+2
when I speak to someone from India; who talks a million miles an hour; and I can't understand him; I'll take an old Appalachian Red Neck any day!

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The Black Dagger 2012/07/31 17:32:18

yes

+1
It's gotten to the point where I ask the to transfer me to an American specialist on anything before I even ask a question or present my problem.

I am usually met with hatred, disdain, hang ups, etc.

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Space I... to The Bla... 2012/07/31 17:34:25

+3
this one got angry at me..I hung up on him. He called me back!!
And I told him..American please!!
Then he hung up...

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Space Invader 2012/07/31 17:30:14

yes

+1
American please!!

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