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Is an 11-inch "footlong" Subway sandwich a fraud?

L.A. Times 2013/01/18 17:00:00
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Subway is facing an outcry over a single inch. The giant sandwich chain is still dealing with peeved consumers after an Australian customer alleged, with photographic evidence, that the company’s popular Footlong sub doesn’t live up to its name.

Instead, Matt Corby’s sandwich was 11 inches long, according to a photo he posted on Subway’s Facebook page positioning his mass of tomatoes, onions, olives and bread next to a tape measure along with the message “subway pls respond.” The takeaway? Size matters to a lot of Subway customers.

subway sandwich

Read More: http://www.latimes.com/business/money/la-fi-mo-sub...

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Top Opinion

  • thefatguy 2013/01/18 20:14:08
    No
    thefatguy
    +28
    No, it is intended to be a marketing name, not a scientific fact. That's as stupid as saying El Pollo Loco ("the crazy chicken") is committing fraud by not selling chickens with schizophrenia.

    And exactly where is the Burger King's kingdom? This is much ado about nothing, just like the L.A. Slimes is a big nothing.

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  • John Galt jr or Ron/jon 2013/11/30 17:07:06
    No
    John Galt jr or Ron/jon
    Actually it's incompetence
    I worked for subway and if they follow the bread making directions, they are foot long, if they try to rush the bread and don't wait for it to rise properly it comes out short.

    My problem with subway is that most of the meats are turkey based and the meat is sliced and portioned in a factory far away from the store, so how can turkey salami be fresh?
  • anonymous 2013/04/10 10:50:39
    No
    anonymous
    It is upsetting. What can you do? Give'm a inch, just hope they don't take a mile.
  • Jerry 2013/04/01 14:26:51
    Yes
    Jerry
    +1
    The whole Subway is a fraud. Bread sliced sideways and little meat is fluffed to appear like plenty.
    Real sandwich has MEAT!
    fraud bread sliced sideways meat fluffed plenty real sandwich meat
    That's what I'm talking about.
  • John Ga... Jerry 2013/11/30 17:07:40
    John Galt jr or Ron/jon
    +1
    and it's real meat!!!
  • OtakuRainbows 2013/02/23 14:07:55
    Yes
    OtakuRainbows
    It means they lied to us in their commercials!!!!!!!!! :D
  • purple bunnies 2013/02/22 20:18:11
    Yes
    purple bunnies
    i need that extra inch that i paid for
  • Brave & Crazy 2013/01/23 17:45:13
    Yes
    Brave & Crazy
    +1
    It's obvious that it was a MAN who thought it was really a "foot" long. They always think things are bigger than they really are!
  • Bill Brave &... 2013/01/24 19:56:44
    Bill
    +1
    LOL Maybe you might like my comment.
  • MayaDirectioner 2013/01/23 03:43:35
    Yes
    MayaDirectioner
    OH MY GOD YES. Why don't we all just go and sue Subway now?
    *Note the sarcasm*
  • Magyarita 2013/01/23 02:41:05
    Yes
    Magyarita
    This is a crime against humanity.
    *sarcasm mode*
  • kja 2013/01/23 02:05:47
  • happyman 2013/01/23 00:07:06
    No
    happyman
    A foot long hotdog is the same length, The dough before it is cooked is one foot, a quarter pound burger is the weight before cooking, etc. etc. lighten up people....
  • Michael S. 2013/01/22 22:48:22 (edited)
    Yes
    Michael S.
    Subway markets their "foot-long" subs based on standardized weights and measures...which were standardized specifically to address this kind of problem. If they're deliberately delivering less than promised, then yes, that would technically constitute false advertising and therefore fraud.

    That said, people who stand in line to buy Subway subs can see the sub being made in front of them, so they're well-aware of how large it is in visual terms before they pay for it. Especially considering it's intended for immediate consumption (it isn't, say, 1100 bushels of corn sold as 1200), it's hard for people to make a strong case that they were deceived about what they were buying.

    Still, Subway should definitely rectify this problem: Either change the name, or make actual foot longs (at least on average, and indicate variability) and sell them for whatever price they can afford. They are not entitled to advertise a "five dollar foot-long" without actually delivering a five dollar foot-long just because customers "should know better."
  • John Ga... Michael S. 2013/11/30 17:09:04
    John Galt jr or Ron/jon
    +1
    Actually it's employee incompetence...

    I worked for subway and if they follow the bread making directions, they are foot long, if they try to rush the bread and don't wait for it to rise properly it comes out short.

    My problem with subway is that most of the meats are turkey based and the meat is sliced and portioned in a factory far away from the store, so how can turkey salami be fresh?
  • Bill 2013/01/22 21:10:59 (edited)
    Yes
    Bill
    +4
    I did that once. Met a woman in a bar. She asked me how long my Subway was. I said 12. Later she found out it was only 11. She was disappointed, too. Now, I no longer lie.
  • tokie164 2013/01/22 18:47:46
    No
    tokie164
    If you really think about it all the fast food comps. have not steped up to there so called "more bang for your buck", so i dont think it should be such a suprize that subways five doller foot long is not really a foot long.
    they are trying to make as much money as they can while still makeing the public think that paying only five dollers for a sub that is not even a foot long as they claim.
    So i really think that we are being scamed ... but really whos is going to take there time and measure thare sub, the go back and demand another inch of sub?
    it would just be to much work for another inch add to your sub.
    and in the end i know it is the moral of the whole thing but do you really think that McDonalds uses all white meat for there Mcnuggets? and even if they did how was the liveing conditions for the chicken before it was slaughterd? what was the foods given to the chicken to give it the nutrition it needed before it became what we feed our self? and how do they keep it fresh along the way? by harsh chimicals?
    So if you go into a fast food place expecting them to tell you the truth more then they have to about there food and if you are really getting what you payed for then you will get very shocked to know how much they really are lieing to you.
    thats why i say no because it apart of everyday life, for the big comps. to try and get as much money as they can out of you for as little as they can get away with.
  • John Ga... tokie164 2013/11/30 17:09:37
    John Galt jr or Ron/jon
    +1
    Actually it's employee incompetence
    I worked for subway and if they follow the bread making directions, they are foot long, if they try to rush the bread and don't wait for it to rise properly it comes out short.

    My problem with subway is that most of the meats are turkey based and the meat is sliced and portioned in a factory far away from the store, so how can turkey salami be fresh?
  • 001 2013/01/22 18:15:23
    Yes
    001
    +4
    A fraud of about two bites. I don't see why anyone would really care.
  • Jimm 2013/01/22 17:59:40
    Yes
    Jimm
    +2
    Okay...it may sound petty or trivial, but that little inch can represent MILLIONS of dollars in profits for Subway!! Just like when one of the burger joints decided to eliminate ONE pickle from their burgers a few years ago, and it resulted in millions of dollars in profits when spread out over the billions of burgers sold in a year.

    And...if they are going to base their gazillion dollar marketing scheme on "$5 FOOTLONG"...then it should measure in at 12"!! Of course, they're also dealing with loaves of bread, and I would imagine that they bake differently, so one might be slightly shorter than 12". It's possible that this unlucky Aussie got the one loaf that came in under the required 12" that day, who knows?

    It will probably end up being like the 1/4 Pounder uproar where someone weighed the cooked patty and found that it wasn't a full 1/4 pound of "beef"...so then they had to start advertising it as "1/4 pound, pre-cooked weight" Maybe Subway will have to start advertising their footlong with an asterisk that states "due to circumstances beyond our control in the baking process, some sandwich loaves may be slightly less or more than 12", but will average one foot"!! Sheesh!!
  • John Ga... Jimm 2013/11/30 17:10:08
    John Galt jr or Ron/jon
    +1
    Actually it's employee incompetence
    I worked for subway and if they follow the bread making directions, they are foot long, if they try to rush the bread and don't wait for it to rise properly it comes out short.

    My problem with subway is that most of the meats are turkey based and the meat is sliced and portioned in a factory far away from the store, so how can turkey salami be fresh?
  • Eliza 2013/01/22 17:22:42
    No
    Eliza
    +2
    It is simply a name that was put on the sandwich. It's quite ridiculous that they are receiving an outcry over this. Chains that have food with too many preservatives and whatnot should be the ones receiving all of this outcry.
  • True This 2013/01/22 17:19:05
    Yes
    True This
    It is economics people, shear economics. Everyone says who cares about an inch, but think, this is a national chain, how much money do they save? Numbers below are just to get the point across.

    Shaving off 1 inch from every foot-long roll does save a lot of bread. If a Subway serves 8 sandwiches per hour on average for 13 hours per day, how many inches of bread do they save by chopping them at 11 inches? Bonus: How many inches does that shop save from Monday through Friday?

    Answer:
    104 inches. Bonus: 520 inches – that’s over 43 feet!

    From the Bedtime Math site.
  • LaurenGirl594 2013/01/22 17:07:56
    No
    LaurenGirl594
  • Theresa2000 2013/01/22 16:07:45
    Yes
    Theresa2000
    Only in muurrricaaaa
  • Jimm Theresa... 2013/01/22 18:00:52
    Jimm
    +1
    Uh...the dude who started the fuss was an Aussie.
  • Theresa... Jimm 2013/01/22 18:44:37
    Theresa2000
    +1
    And it's been brought up in the US before...
  • Jimm Theresa... 2013/04/18 15:38:12
    Jimm
    +1
    Granted...fraudulent and/or misleading advertising is universal.
  • actionjksn 2013/01/22 15:22:43
    Yes
    actionjksn
    Not only are they lying about the size but they will sue somebody for using the term Footlong, even though it has been used by plenty of old company's have used it for foot long hotdogs for a long time. Also their three foot sandwiches are about a four inch lie. And their food is mediocre at best.
  • Spooner 2013/01/22 09:53:29
    Yes
    Spooner
    +2
    Yes, we need a full 12 inches so people will get fat and die more quickly.
  • Keegan The Fabulous 2013/01/22 06:41:19
    No
    Keegan The Fabulous
    +1
    Like you would even notice the missing inch without your measuring utensils!
  • cinbadl 2013/01/22 06:39:30 (edited)
  • Lisa 2013/01/22 04:56:22
    No
    Lisa
    +2
    only when it's not in the mood if you know what i mean
  • Bob Lisa 2013/01/22 08:55:44
    Bob
    So my 11 inch weenie isn't a fraud?
  • soHotsoSmart 2013/01/22 04:43:57
    No
    soHotsoSmart
    Maybe not, 11 inches isn't always a fraud you know?
  • cinbadl soHotso... 2013/01/22 06:40:45
  • MercuryZero (v.2) 2013/01/22 04:04:55
    Yes
    MercuryZero (v.2)
    Of course it is! That one inch makes all the difference!

    ...hahahaha XD
  • freedom 2013/01/22 03:35:39
    No
    freedom
    +1
    This is bogus. Look really carefully at the bun and the edges all around. It looks to me like the sandwich was crushed down having been set on end after being wrapped up.
  • cinbadl freedom 2013/01/22 06:41:27
  • CloudedTreason 2013/01/22 02:46:05
    No
    CloudedTreason
    +3
    It's a fricking sandwich.
  • cinbadl Clouded... 2013/01/22 06:42:36
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