Work in the service industry in any capacity is hard. Our family never leaves a restaurant without leaving 15-20%, more if the service was really exceptional.
Everybody ought to have to work for 1-2 semesters in the food service industry in high school or college before being allowed to graduate, it would make them be more understanding and compassionate towards people in those jobs that they'll encounter for the rest of their lives. They don't get paid very much, and people expect them to behave like their personal valet for their meal. I've seen people treat wait-staff and workers in fast-food restaurants terribly, just because they think they're better than the people in those jobs. I really hate that kind of attitude.
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Mae 2012/05/11 07:56:05Yes





















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Go Flashes!!!
T.I.P.S. stands for - To Insure Prompt/Proper Service
It doesn't mean - 'Hey, I get more just because I showed up for work today'
To be fair, 99% of the time, at least in my experiences, the quality of the service and staff is worthy of a good tip.
The chain restaurants are paying their entire staff at least minimum wage and therefore , the higher labor costs are factored into the total price of their menu items. A full service restaurant doesn't have the same level of labor expenses (if the number of employees are the same for this example) and therefore it can offer the higher quality of food, service, and atmosphere (i.e. a better quality dining experience overall) at a lower price and still maintain a decent profit margin. If they had to increase their payroll expenses to that of say a chain fast food restaurant I can assure you that they would have to increase the price for their meals as well.
Waiters/Waitresses are willing to accept a lower hourly wage, in part, because the opportunity to earn a higher than minimum hourly wage exists. If they are good at what they do, for the vast majority, they will earn that overall higher wage per hour. If not, their customers will help them to determine that they should either work to improve their skills or probably find some other line of work that they can excel in which will allow them to earn the wages they deem to be fair for the services they are offering.
-- just trying to offer a different perspective :-)