Can Bank of America bounce back?
L.A. Times
2012/12/11 19:35:43
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Customers last year were not pleased with Bank of America and its many fees, giving the institution its lowest satisfaction score since 2000. The score of 66 on a scale of 100 is 3% lower than the bank’s tally in 2010, according to the American Customer Satisfaction Index.
The Charlotte, N.C., company now trails all of its major banking rivals and is the only institution with a grade that’s lower than its pre-recession level. It’s the least popular bank for the fourth year in a row.

The Charlotte, N.C., company now trails all of its major banking rivals and is the only institution with a grade that’s lower than its pre-recession level. It’s the least popular bank for the fourth year in a row.

Read More: http://www.latimes.com/business/money/la-fi-mo-ban...
Top Opinion
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Scaldari Anitoba 2012/12/13 22:16:28No+5I hope not. Used to work for them. Most deceitful, crooked and uncaring institution i have ever had the misfortune to work for. dont even get me started on their card services. half of their contract was illegal and unenforceable and they knew it.


















As long as the bankers in all the banks have no ethics, no rules or regulations, and the US Treasury solves their problems for them on the back of middle class businesses they will continue to line their personal pockets and shaft the shareholders as well as their customers.
Bank of America in St. Louis is one of the corrupt ones that apparently loaned money to "asset-holding" companies, owned in part by another banker in St. Louis, whose group apparently was scamming business property loans by funding only part of the loan guarantee money for those loans, then claiming they were in default, ordering his Big Law foreclosure firm to bankrupt the owners, foreclose, then "sell" the notes to those "asset holding" companies for pennies on the dollar. Outside investors were not allowed to submit offers for the notes. FBI will probably find him guilty of "wire fraud" several years in the future, get a couple of years jail time at a country club prison. Meanwhile, middle class businesses and the 100s of people they had to lay off due to the scams have been ruined and homes foreclosed. Treasury pays off the bank, but no one lower gets a dime.
As for everyone else.. some people are just slow to pick up on the fact they are being ripped off! BUT : they eventually catch on!
I only do business with Regional, Community Banks and Credit Unions.
But, BofA started the policy of giving auto loans, mortgages and credit cards to ILLEGAL ALIENS, with NO Social Security Number, or fake ones even way back over 10 years ago. So, when Obama and Congress BAILED THEM OUT, that is where your Tax Dollars went to. And, the ILLEGAL ALIENS just re-apply because they are not tracked by their Social Security Number.
Now, ALL the Big Banks give loans, etc. to ILLEGAL ALIENS. But, the Community Banks and Credit Unions do not.
Wells Fargo is just as bad.
I'll stick with my Credit Union.
Of course, I don't do "real" banking anymore. I just have my SS direct deposited and then use my debit card to remove it. Since I do the direct deposit thingy, there are no fees.
Once, I had a serious "senior moment" and went shopping on the 3rd. I spent quite a lot. The next morning, I got a bunch of overdraft notices, with accompanying fees. The day before had actually been the 2nd. I went into the bank and explained the situation and, after checking my record, they waived every one of the overdraft fees.
I certainly have no argument with them about that!
The rules and regulations, the determinations of who would get TARP funding, were not in place until Tim Geithner was appointed Secretary of the US Treasury in January 2009. Geithner was in charge of the implementation of that funding, and it was he who decided that the housing and construction economy needed to be "cooled" by ordering the banks to call existing loans without cause on real estate and construction projects. The resulting devastation in those sectors of the economy is still hurting the economy. NOW, suddenly, the US Treasury's position is that they have to give more money to the banks to STIMULATE those sectors.