Are brick and mortar stores going the way of the buggy whip?
Michael
March 15, 2011 10:55:11
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17 votes
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10 votes
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34 votes
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Wal-Mart Stores offeres "free" pickup at local stores for customers who make purchases
online. Is this an attempt to fight Amazon, which doesn't
charge sales tax in most states and offers free shipping to customers
who pay a $79 annual fee?
Bed Bath & Beyond has had an online store since 2000.
Lowe's & Home Depot don't appear to be benefiting
much from the online shift. Online sales of portable power tools have
increased, while Amazon's share of online sales in the category
rose.
Most department stores sell online, some offer free shipping and returns.
But, Pier 1 Imports,
stopped selling merchandise online in
2007. The company probably hasn't suffered much from online competition
because it sources many items from Asia directly.
People buy online, where they can
sometimes get things cheaper. Some store owners say
customers come in once to check out a product, then buy it via the
Internet.
But will shops continue to close?
If people want to continue to have little businesses where they can
walk in and get help and get personal attention, must they support
these businesses? A shop is like a very old
fashioned idea, it's a real community and it's a real, real person kind
of a thing.
online. Is this an attempt to fight Amazon, which doesn't
charge sales tax in most states and offers free shipping to customers
who pay a $79 annual fee?
Bed Bath & Beyond has had an online store since 2000.
Lowe's & Home Depot don't appear to be benefiting
much from the online shift. Online sales of portable power tools have
increased, while Amazon's share of online sales in the category
rose.
Most department stores sell online, some offer free shipping and returns.
But, Pier 1 Imports,
stopped selling merchandise online in
2007. The company probably hasn't suffered much from online competition
because it sources many items from Asia directly.
People buy online, where they can
sometimes get things cheaper. Some store owners say
customers come in once to check out a product, then buy it via the
Internet.
But will shops continue to close?
If people want to continue to have little businesses where they can
walk in and get help and get personal attention, must they support
these businesses? A shop is like a very old
fashioned idea, it's a real community and it's a real, real person kind
of a thing.
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We've largely lost a sense of community decades ago. Most people don't work 9 to 5 jobs anymore or partake community service organizations.
People rather do things remotely, and if there is shipping pay for it, to be able do things at their leisure.
"Some store owners say customers come in once to check out a product, then buy it via the
Internet." Probably true but it was equally true that in the past people would go to a place with personal selling to find out about a product and buy it cheaper at a store that didn't do much more than take orders.
Especially when it comes to clothing! I am anything but a jeans and t-shirt kind of guy, but depending on whose making the clothes depends on what size I need.
I have no desire to purchase clothes on-line, then pay to ship them back when they do not fit, etc. etc. I do order some things on line, but only when I have already had the chance to get aquainted with both the product and manufacturer personally first.
I can only imagine how quickly those who are fashion minded will tire of waiting weeks to get the right size, going through the hassle of returning clothing via mail, dealing with UPS delivery guys on crack, delivering to the wrong houses, etc. (Just kidding about the crack).
15 years later.....
*
Narrowing this down to stores vs internet shopping? I'd say progression is better for the consumer who doesn't want to leave to shop but like the article, not necessarily good for business owners locally.