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Are brick and mortar stores going the way of the buggy whip?

Michael March 15, 2011 10:55:11
Related Topics: Home Depot, Amazon, State, Bed
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Wal-Mart Stores offeres "free" pickup at local stores for customers who make purchases
online. Is this an attempt to fight Amazon, which doesn't
charge sales tax in most states and offers free shipping to customers
who pay a $79 annual fee?
Bed Bath & Beyond has had an online store since 2000.
Lowe's & Home Depot don't appear to be benefiting
much from the online shift. Online sales of portable power tools have
increased, while Amazon's share of online sales in the category
rose.
Most department stores sell online, some offer free shipping and returns.
But, Pier 1 Imports,
stopped selling merchandise online in
2007. The company probably hasn't suffered much from online competition
because it sources many items from Asia directly.

People buy online, where they can
sometimes get things cheaper. Some store owners say
customers come in once to check out a product, then buy it via the
Internet.



But will shops continue to close?



If people want to continue to have little businesses where they can
walk in and get help and get personal attention, must they support
these businesses? A shop is like a very old
fashioned idea, it's a real community and it's a real, real person kind
of a thing.
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Top Opinion

  • Fef March 15, 2011 14:16:11
    Progress is beautiful, something else will fill the void.
    Fef
    +4
    Consumers dictate the future. They prefer low-price, comparison shopping from the comfort of their pajamas.

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  • freakoutnow April 21, 2011 09:17:16
    Undecided
    freakoutnow
    Not really due to: A) It depends on how quickly you need the item. If you need it today instead of tommorow than a Brick and Mortar is a plus. B) Some items are either hard to find online or it is more reliable to buy it in person. Best examples of this are clothing and groceries. C) Brick and Mortar stores still have certain advantages like being able to see the item, try it on, and customer service. If you need help online, Good luck! D) Not everyone has a computer and not everyone with a computer has the internet. E) If unfamiliar with a store/company, having a brick and mortar store is an advantage. F) There will always be people who prefer the shopping experience of a brick and mortar store over a ''virtual'' shopping experience. There is a reason why Catalog didn't kill brick and mortar stores long ago before the Internet even was born. G) Sometimes the brick and mortar store is cheaper, especially if you add in shipping and handling costs in and your state also charges sales tax on Internet goods.
  • freakou... freakou... April 21, 2011 09:26:20
    freakoutnow
    (cont.) So in conclusion, it is more likely that online stores will cause general stores, department stores, and thrift/consignment stores to be on the rise. Most technology is in vogue for a certain amount of time before it loses its status. Online music sales is an example of this. Online music sales have begun to plateau and in 2009 vinyl record sales reach thier highest sales total since 1985. So brick and mortar stores are here to stay in some or another.
  • mg's haven~POTL~PWCM~JLA March 20, 2011 23:47:48
    Progress stinks
    mg's haven~POTL~PWCM~JLA
    Maybe im old fashion but it can be part of a persons exercise nto to mention trying things on and making sure then and there if its the right thing. Not buy online and hope its the right thing/get it only to find out its not and then start over. What a waste of time. That way you could possibly waste weeks. All that truly had to be done is make the trip and boom there ya have it.
  • Ian March 19, 2011 10:52:54
  • dmac March 16, 2011 07:18:43
    Undecided
    dmac
    I don't think so. There are still a lot of people that like the personal touch of going into a store. And also when they go into a store they don't have to wait for the order to be delivered in a week or two. Then to find out if it's cloths it doesn't fit or the color is different than online. and God forbid that you order anything that need assembled. All the 100's different looking attachments. On a lot of things I've found if you have to pay S@H it costs more than in the store. To many drawbacks for it to take over sales.
  • LesWaggoner BN 1 March 16, 2011 05:44:03
    Undecided
    LesWaggoner BN 1
    +1
    Sears has been doing this for decades.
  • ImageBandit ~ American Patriot March 16, 2011 04:05:00
    Undecided
    ImageBandit ~ American Patriot
    +1
    not everybody has a computer.....
  • carlton999 March 16, 2011 00:59:38 (edited)
    Undecided
    carlton999
    +1
    its looking that way, but I don't think they will all disappear. I do love shopping online, but sometimes I just like to get out of the house and have what I want now.
  • AnimaniacClur March 16, 2011 00:07:45
    Progress stinks
    AnimaniacClur
    +1
    I hate online shopping. I like to have whatever I've just bought in my hands when I leave a store.
  • CoolStoryBro Bn 0 ;) March 15, 2011 23:26:10
    Undecided
    CoolStoryBro Bn 0 ;)
    +1
    I hope not!!!
  • 2012 rick March 15, 2011 23:11:14
  • gidianedwards97 March 15, 2011 23:03:11
    Undecided
    gidianedwards97
    +1
    Its becoming like the old west. The fastest draw gunfighter is always challenged by another and yet another until the first one is dead and gone. Like accounting principal. fifo. first in first out.
  • Sheila March 15, 2011 22:08:41
    Undecided
    Sheila
    +1
    I'm not undecided, but there was no option to express "I think..." Both on-line and brick-and-mortar shopping offer their own unique advantages, so I don't think online shopping will take over. I personally shop online for my clothes, only because I am a plus size, and there's very little selection in stores. However, if i were a regular size, I would much rather shop in the store, see the quality, try on, and walk out with my selection. When it comes to electronics and appliances, nothing can beat the internet for comparison shopping specifications; sometimes I wind up buying online and sometimes in store. I've purchased furniture online and instore--a table and chairs online, but I'd never buy something like a sofa without sitting on it and talking with a salesperson about fabric. Selection in chain stores can be random, wherein you can usually find stock online. So it entirely depends on the type of purchase and the buyer. But I don't think stores are going anywhere soon,
  • Omnibus Annie March 15, 2011 22:05:29
    Undecided
    Omnibus Annie
    +1
    I sure hope not. That's how I get my exercise.
  • Balladeer-PWCM-POTL March 15, 2011 21:47:11
    Undecided
    Balladeer-PWCM-POTL
    +2
    It's a mixture of both...stores were predicted to disappear when Catalogs became popular in 1900's...stores changed...they evolved ...indivudual stores were declared obsolete when Shopping Malls were built...perhaps with the explosion in internet purchasing it will bring back the small General store...a small inventory on hand with a direct link to suppliers and expeditied deliverfy...maybe the Ebay trading post will be perfected so small consignmnet stores will become poipular or more likely a conbination of both
  • Claybern March 15, 2011 20:54:45 (edited)
    Undecided
    Claybern
    +1
    Yes, at least the small mom and pop stores are fading fast.
  • Sofahead March 15, 2011 20:06:03
    Progress stinks
    Sofahead
    Face it, the bottom line is money and convenience.
    We've largely lost a sense of community decades ago. Most people don't work 9 to 5 jobs anymore or partake community service organizations.
    People rather do things remotely, and if there is shipping pay for it, to be able do things at their leisure.

    "Some store owners say customers come in once to check out a product, then buy it via the
    Internet." Probably true but it was equally true that in the past people would go to a place with personal selling to find out about a product and buy it cheaper at a store that didn't do much more than take orders.
  • Leo March 15, 2011 19:15:30
    Undecided
    Leo
    +1
    Things are not always as they appear online. So you can return it, big whoop, it's a pain in the ---. And sizes are often not dependable so the only clothes I want to get online are maybe T-shirts. I enjoy getting out to the stores. If nothing else, the people watching is very entertaining.
  • Bulldog March 15, 2011 19:11:42
    Undecided
    Bulldog
    +1
    So long as there are people who insist on seeing what it is they are purchasing before commiting to buying, there will be brick and mortar stores.

    Especially when it comes to clothing! I am anything but a jeans and t-shirt kind of guy, but depending on whose making the clothes depends on what size I need.

    I have no desire to purchase clothes on-line, then pay to ship them back when they do not fit, etc. etc. I do order some things on line, but only when I have already had the chance to get aquainted with both the product and manufacturer personally first.

    I can only imagine how quickly those who are fashion minded will tire of waiting weeks to get the right size, going through the hassle of returning clothing via mail, dealing with UPS delivery guys on crack, delivering to the wrong houses, etc. (Just kidding about the crack).
  • Arizona1950 March 15, 2011 19:08:03
    Undecided
    Arizona1950
    +2
    I do wonder what people are going to do when the electricity goes out? Natual disasters disrupt communication or hasn't anybody thought about this in their run towards progress. Putting all of one's eggs in one basket has never been the wise thing to do.
  • whipnet March 15, 2011 18:26:14
    Undecided
    whipnet
    +1
    For my business, we were pushing online back in the mid 90's. It was the understanding back then that the brick and mortar were going the way of the dinosaur...

    15 years later.....

    *
  • Dave**Gay for Girls** March 15, 2011 18:25:40
    Progress is beautiful, something else will fill the void.
    Dave**Gay for Girls**
    +1
    Still in business.
    business Sale Buggy whips
  • Ahrtal March 15, 2011 18:17:36
    Undecided
    Ahrtal
    I like the fact that I can shop internationally for items to fill out my collection. It's often the only way to find obscure, original propaganda material from 1933-45 in the German language (Sorry, no Kindle fer this guy!), and militaria. Also, ethnic clothing is much easier to find online, but not so much for groceries, hardware, etc. I love online buying for specific areas that are not accessible locally, but I try to buy everyday items in person. This opens up a new question about GPS and shopping! ;-)
  • Pedro Doller ~POTL-PWCM~JLA March 15, 2011 18:16:43
    Progress stinks
    Pedro Doller ~POTL-PWCM~JLA
    +1
    It's too bad. When you go into a store, including Walmart, they just don't have the inventory. Your forced to go on-line. The up side is you don't have to look at the blank stares of employees. The downside is you have to already made a decision on what you want to buy, as you can't look at the product. Also, shipping is going to be a killer for cost.
  • mae March 15, 2011 17:56:51
    Undecided
    mae
    +2
    Online shopping is not all it's cracked up to be...shop from home for clothing and shoes? tried that...risky at best. These things should be purchased in an actual store. For a few bucks more, I can try it on, and get exactly what I want, on the spot, and go home happy with prize in hand.
  • Spider20 March 15, 2011 17:56:14
    Undecided
    Spider20
    I hope not...after all, going shopping is at least some exercise walking up and down the aisles....
  • hayesml47 March 15, 2011 17:41:39
    Progress is beautiful, something else will fill the void.
    hayesml47
    +2
    Progress is beautiful if it is functional as well as economical, not if it is progress for progress's sake only!
  • Theresa March 15, 2011 17:26:57
    Progress is beautiful, something else will fill the void.
    Theresa
    +1
    Yes our online stores are taking the place of hugs box stores which has merchandise displayed on shelves. Malls are almost a thing of the past. It is convenient not having to deal with the crowds! Then after dealing with the crowds only to find that they did not have the item in your size!
  • Lesleya March 15, 2011 16:55:44
    Undecided
    Lesleya
    +1
    Considering the fact that the majority of my purchases for clothing and personal and household items have been online in the past several months, some of them may very well be on their way out. Shipping costs for a lot of items is also going way down.
  • TerroRising~PWCM~JLA March 15, 2011 16:51:07
    Progress is beautiful, something else will fill the void.
    TerroRising~PWCM~JLA
    +2
    It depends for me on what I'm going to purchase that will determine weather I purchase it online or at a store. I will admit that 80% of my shopping is done online. With the exceptions of clothing, shoes, and food. I have found I get better deals online and much wider selections than I would find locally. All of my electronics purchases have been made exclusively online for at least the last 8 years or so.
  • Frank March 15, 2011 16:47:16
    Undecided
    Frank
    +1
    If a small shop is to make it today they need to specialize in something other than what you can readily get at a wal-mart, or a target, or even the internet.. They just can't compete with the big stores.
  • Theresa Frank March 15, 2011 17:29:03
    Theresa
    Most specialty stores Already have an online presence which makes much more money for the company than the store front!
  • Frank Theresa March 15, 2011 17:42:06
    Frank
    +2
    True, you can buy anything off the internet anymore.....
  • IronOx March 15, 2011 15:53:49
    Undecided
    IronOx
    +2
    I like the vast selection in online stores. For instance, I just bought my son a pair of Adidas Predator soccer cleats at soccer.com because no store within 200 miles of my house has a wide variety of upper tier soccer cleats. I would have much preferred to buy locally. However, they had a deep discount and free shipping, plus would a local store have carried them even if people couldn't buy online? I sincerely don't think they would have, but that's speculation.
  • baboula March 15, 2011 15:45:20
    Undecided
    baboula
    +2
    Free shipping ia not offered all the time and the taxes depend on the state which is why people will go to the stores. Businesses would be foolish to permanently abolish stores
  • MOMMA THOMAS March 15, 2011 15:44:38
    Progress stinks
    MOMMA THOMAS
    +1
    OUR SMALL NEIGHBORHOOD BUSINESSES WERE FORCED OUT BY WALMART, THE MALL, AND 2 LARGE SUPERMARKETS......AND NOW ON-LINE SHOPPING. MISS THE FRIENDLY, INDIVIDUALIZED SERVICES THAT CAME WITH VERY ACCOMMODATING MERCHANTS.
  • Dwight March 15, 2011 15:31:18
    Progress is beautiful, something else will fill the void.
    Dwight
    +1
    Mostly I think that the shear volume of items, and the mass of some of them, prevent any B&M; store from maintaining stock. internet sales are a great and easy way around that limitation.
  • Full Metal Casket March 15, 2011 15:29:26
    Undecided
    Full Metal Casket
    +2
    Doubtful.
  • PI ~ Magnum ~POTL~ RWAC ~ March 15, 2011 15:28:03
    Undecided
    PI ~ Magnum ~POTL~ RWAC ~
    +2
    Depends on if you're the consumer or the business. There's too many variables that affect progress; buyers market; supply/demand, etc...

    Narrowing this down to stores vs internet shopping? I'd say progression is better for the consumer who doesn't want to leave to shop but like the article, not necessarily good for business owners locally.
  • Art or Gunny March 15, 2011 15:15:34
    Progress stinks
    Art or Gunny
    +2
    From experience: had a sports store, in a relatively short time internet sales far exceeded over the counter sales by a significant margin, once established on the internet, packed up the shop, locked the door, and walked away !

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May 24, 2012 14:06:00