Tearful and contrite, two Australian radio hosts Monday described themselves as heartbroken over the apparent suicide of the nurse in England who took their prank call seeking information about Kate Middleton, the Duchess of Cambridge.
Mel Greig and Michael Christian said their impersonation of Queen Elizabeth II and Prince Charles was a silly stunt that they never expected to succeed, let alone play a potential role in the death of Jacintha Saldhana, who worked at the hospital where Prince William's wife was being treated for acute morning sickness.
I mean it was a horrible mistake and she probably wouldn't have lost her job, but it was her responsibility and she was probably terrified the press would blame her.
There are many different ways to check that people are who they say they are.
I work in social services. I used to work at a women's refuge in a safe house, if people phone to ask about sensitive information, there are all sorts of things to be done.
1) Phone them back (a patient would leave phone numbers of next of kin)
2) Security questions
3) If in doubt - don't put through. -If they make a fuss, tell them to phone her mobile number!
This will turn into something that ultimately affects media laws and will in turn give the royals and politicians more secrecy and legal weight for hiding things from the public.
Seems quite convenient after all that has been happening within the UK involving media recently and allegations against politicians.
However, the "easier said than done" thing, would actually be the opposite. You would be MORE aware of security protocol when it's a high-risk client. As proven, anyone can phone up and pretend to be someone. That's why we have security measures.
I've prevented someone who I was 99% positive WAS a police officer from speaking to a victim of domestic abuse because the officer couldn't answer a security question. It becomes routine that you do these things when there is risk.
I can appreciate that risk is faced much less often in a posh hospital, and it must be very exciting to think you are speaking to the Queen and that that may cloud your judgement, but unfortunately, factually, it doesn't negate that she did make a mistake and would have been worried about disciplinary action.
Having worked in hospitals, yes there would be more security around the royal family - but that doesn't mean the nurses should relax and not bother with their own checks - it means they need to be extra vigilant.
The reason the media haven't said anything about the nurse who did give the information is because she didn't do anything wrong.
Ofcourse the nurse talking to who she thought was the queen was excited - but she is expected to think she is the queen - she is a nurse on a ward and any phonecall should be checked before it reaches the ward - it is not a ward nurse's responsibility to check calls. That should be done before transfer!